Responsible Gaming

3ok Responsible Gaming — Our Commitment to Safe Gaming

Gaming is for fun — not stress. At 3ok, we believe every player deserves a safe and healthy gaming experience. Our responsible gaming tools and guidelines keep you in control at all times.

18+ Age Limit
24/7 Support Available
100% Self-Exclusion Options
Free Protection Tools
What is responsible gaming and why does it matter?

Online gaming and betting are primarily a form of entertainment. Without proper controls, however, they can become a problem. 3ok's responsible gaming policy is built on one principle: gaming should always be enjoyable — never a source of stress.

Responsible gaming means sticking to your budget, respecting your time limits, and treating gaming as entertainment — not a way to make money. 3ok Gives every user the tools and support they need to ensure a healthy, safe gaming experience.

Online gaming is growing in popularity across Bangladesh every day. In this environment, 3ok We want every player to make informed decisions, know their limits, and feel comfortable seeking help when needed. Responsible gaming is not just a rule for us — it is a genuine commitment.

3okAt -, responsible gaming is not optional — it is the foundation of our platform. The well-being of every user is our top priority.
Age Limits & Minor Protection 18+
18+

3okOnly users aged 18 or above may register and play on -. This is a strict policy with no exceptions. Age is verified at registration and confirmed through our KYC process using a valid national ID.

If you have children or teenagers at home who use your devices, make sure that 3okYou are logged out of your account on -. Never share your password with anyone.

Parental control tips:
  • Keep your device protected with a PIN or biometric lock.
  • Always log out of your account after use.
  • Keep your password secure — never share it with anyone.
  • Avoid saving passwords in your browser if children have access to the device.
  • If you suspect anything, change your password immediately.
If you suspect a minor has opened an account using your identity or their own, please 3okContact the - support team. We will take immediate action.
Deposit & Wagering Limits

The most effective way to game responsibly is to set a budget before you start. 3ok Lets you set daily, weekly, and monthly deposit limits so you never spend beyond your means.

Once a limit is set, lowering it takes effect immediately. Increasing a limit, however, requires a waiting period — this is intentional, to prevent impulsive decisions.

What limits you can set:
  • Deposit Limit: How much you will deposit daily, weekly, or monthly.
  • Betting Limits: The total amount you can wager within a given period.
  • Loss Limits: The maximum amount you can lose within a given period.
  • Session Limits: A time limit on how long you can play in a single session.
Setting these limits is completely free and can be adjusted at any time in your settings. Lowering a limit takes effect immediately, but increasing one requires a waiting period of at least 7 days.
Self-Exclusion & Cooldown

If you feel like you need to take a break from gaming, then 3okUse -'s self-exclusion feature to take a complete break from the platform for a set period of time.

During Self-Exclusion, you will not be able to play any games, place bets, or make deposits. It is a strong safeguard that respects your own decision.

Self-Exclusion Types:
  • Cooldown Period: A break from 24 hours up to 30 days.
  • Short-Term Exclusion: Account suspension for 1 to 6 months.
  • Long-Term Exclusion: From 6 months up to 5 years, or permanently.
Once Self-Exclusion is activated, it cannot be reversed before the period ends. Please think carefully before making this decision, and contact our support team if you need guidance.
Recognizing Signs of Problem Gaming

Gaming problems do not always appear overnight. Habits shift gradually. Watch for the signs below — they may be early warning signals.

Feeling the urge to bet more in order to win back what you've lost.

Hiding your gaming habits from family or friends.

You are gaming to cover expenses or pay off debts.

You have tried to stop gaming but cannot.

You feel anxious, irritable, or restless when you cannot play.

You are neglecting work, family, or daily responsibilities because of gaming.

You keep gaming strictly for entertainment and within a set budget.

You can accept losses easily and stop when you choose to.

If you notice even one of the warning signs above, do not wait — 3okReach out to the - support team. Asking for help is a sign of strength.
Tips for Safe & Responsible Gaming

Responsible gaming does not require big changes. A few small habits can keep your gaming experience positive at all times.

  • Set a budget in advance: Decide how much BDT you are willing to spend before you start, and do not go beyond that limit.
  • Set Time Limits: Take regular breaks instead of playing for long stretches at a time.
  • Never treat a win as guaranteed: Gaming is entirely based on chance — no strategy can guarantee a win.
  • Don't chase your losses: This mindset is the most common source of problems.
  • Don't play when you're feeling down or stressed: Emotion-driven decisions are always harmful.
  • Gaming is not a source of income: This is entertainment — never think of it as a source of income.
  • Be honest with your loved ones: Hiding your gaming habits is often the first sign of a problem.
  • Track your activity regularly: Review your transaction history once a month.
Our Protection Tools

Tools 3ok provides to help you play responsibly.

Smart Limit Setting

Set your own daily, weekly, and monthly deposit and wagering limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Self-Exclusion Feature

Account suspension from 24 hours up to permanently. Once active, it cannot be lifted before the period expires.

Reality Check

Automatic reminders at set intervals — letting you know how long you've been playing and how much (BDT) you've spent.

Gaming History Analysis

View your complete gaming history and spending summary. Track your habits and stay in control.

24/7 Support Center

Our support team is ready whenever you need help. Responsible gaming guidance is always a top priority.

Age & Identity Verification

Our strict KYC process ensures only adults can play. Zero compromise on minor protection.

How to Use the Protection Tools

Set up protection limits on your account in just a few simple steps.

  • 1
    Log In to Your Account Log in to your 3ok account and open the profile menu.
  • 2
    Find Responsible Gaming Settings Go to your account settings and select the "Responsible Gaming" option.
  • 3
    Activate Your Preferred Tools Set a deposit limit, wagering limit, session limit, or self-exclusion — whatever you need.
  • 4
    Confirm Save your changes. Any reduction in limits takes effect immediately.
  • 5
    Reach Out for Support When You Need It Our 24/7 support team is ready to help with any issue.
Get Additional Support

If gaming feels like it's getting out of control, don't hesitate to seek professional help. Acknowledging the problem is the first step toward solving it.

3ok Support Team

For any questions or support related to responsible gaming, contact our support team. We are here to help with care and sensitivity.

Self-Assessment

Ask yourself honestly: is gaming affecting my normal day-to-day life? That one simple question can tell you a lot.

Talk to Family & Friends

Talk to someone you trust. An outside perspective can often see the situation more clearly than we can ourselves.

FAQ

Answers to the most frequently asked questions about responsible gaming.

No, your balance remains completely safe. During self-exclusion, only gameplay and new deposits are suspended. Once the period ends and your account is reactivated, your balance will be available to use.

Yes, but it depends on the type of change. Reducing a limit takes effect immediately. However, increasing a limit requires a waiting period of at least 7 days — this helps prevent impulsive decisions.

Yes, your full gaming history and transaction details are available on 3ok at any time. Go to Account Settings and select "Transaction History" or "Gaming History".

With Reality Check enabled, you'll receive a notification at set intervals showing how long you've been playing and how much (BDT) you've spent in the session. This reminder keeps you aware. You can set it anywhere from 15 minutes to 2 hours.

For any questions or support, reach out to 3ok's 24/7 support team. Our trained agents are specially equipped to assist with responsible gaming matters and are always here for you.

Age verification is mandatory when registering on 3ok. If anyone provides false information to open an account and we detect it, the account is immediately closed and all related data is removed. If you suspect something like this, let us know right away.

Play Responsibly, Win Happily

Gaming on 3ok is always about entertainment. Use our protection tools, know your limits, and enjoy every moment.

বাংলা