Privacy & Security

3ok Privacy Policy — Our Commitment to Protecting Your Data

Your personal data matters deeply to us. Here you can clearly see how 3ok collects, uses, and protects your information.

Last Updated: January 2026
SSL Encryption

All data protected with 256-bit SSL

Not Third Party

Your data is never sold or shared

Secure Servers

Stored in internationally certified data centers

Completely Confidential

Your identity is not exposed

3ok A trusted online gaming platform in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains how 3ok What data is collected, why it is collected, and how it is kept secure.

By continuing to use our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully in full.

This Privacy Policy 3okThis applies to all - services, websites, and mobile platforms. Feel free to contact our support team if you have any questions.
1 Introduction & Scope

This Privacy Policy 3okThis applies to all - users. Whenever you visit our website, create an account, play games, or interact with us in any way, certain information reaches us. This policy ensures that information is handled properly.

3ok-'s Privacy Policy is built in accordance with international data protection standards. We treat your personal information with the utmost care and it is never used or disclosed without authorization under any circumstances.

This policy has been written in English for the convenience of users in Bangladesh. If it is translated into another language and a conflict arises, the English version shall be considered final.

2 What data we collect

3ok Only the information necessary to provide our services is collected. We do not gather unnecessary data, and no additional information is collected without your consent.

Type of Information Example Why We Collect Data
Identity Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account verification and communication
Financial information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, device, browser Security & Fraud Prevention
Gaming Information Bet history, game preferences, session duration Service Improvement
Regarding Sensitive Information:

3ok No religious, political, health, or other highly sensitive data is collected. Only the identity document information required for KYC verification is collected, and it is strictly protected.

3 How We Collect Information

We collect information in several ways. You will be informed about each method in advance and given the opportunity to provide consent.

  • Collected Directly: You provide information directly during registration, KYC verification, or when contacting support.
  • Automatic collection: Technical information is collected through cookies, log files, and tracking technologies while you use the platform.
  • From Third Parties: Certain information may be obtained from payment gateways or identity verification services, but only with your consent.
  • Gaming activity: Your gaming sessions, bets, and reward details are recorded automatically.
3ok-'s staff will never ask for your password, OTP, or full card number over the phone or via message. Any such request is fraudulent — please report it to us immediately.
4 Purpose of Data Use

3ok Your data is used only for specific, legitimate purposes. We never misuse it or apply it beyond what has been authorized.

Primary Purpose:
  • Creating, verifying, and managing accounts.
  • Providing gaming services, betting, and Live Casino features.
  • Processing financial transactions such as deposits and withdrawals.
  • Sending bonuses, promotions, and special offers (subject to your consent).
  • Providing customer service and support.
Security Purpose:
  • Detecting and preventing fraud, money laundering, and suspicious activity.
  • Detecting multiple accounts or misuse.
  • Meeting regulatory compliance requirements.
  • Maintaining the security and stability of the platform.
For development purposes:
  • Analyzing user experience to improve our services.
  • Planning new games and features.
  • Monitoring platform performance.
5 Data Sharing Policy

3ok Your personal data is never sold to any third party. However, limited information may need to be shared in specific circumstances.

When information may be shared:
  • Payment Providers: Necessary information is shared with Mobile Banking, Nagad, or other payment partners to complete transactions.
  • Legal obligations: Data may be disclosed when required by a court order or government authority.
  • Fraud Prevention: Specific data may be shared with security partners to prevent fraudulent activity.
  • Technology Partners: Technology service providers have limited access to data needed to operate the platform, and are bound by contractual confidentiality.
3ok Your data is never sold or transferred to advertisers, data brokers, or any unauthorized third party. This is our core commitment.
6 Cookies & Tracking Technologies

3ok-'s website uses cookies. Cookies are small data files stored in your browser that help make the platform more convenient to use.

The cookies we use:
  • Essential cookies: These are essential for maintaining your login session and ensuring security.
  • Functional cookies: For your preferences, language settings, and other personalized experiences.
  • Analytics Cookies: Analyzing platform usage to improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7 Data Retention Period

3ok Your data is not kept longer than necessary. It is retained for as long as your account is active. After your account is closed, certain data may be retained for a defined period as required by law.

Type of Information Retention Period Reason
Account information 5 years after account closure Legal Obligation
Transaction Records 7 years Financial regulation
KYC documents 5 years Identity Verification Records
Cookie and session data Session end or 30 days Security
Support Conversations 2 years Service Quality Improvement
8 Your Rights

3okAs a - user, you have important rights over your own data. We respect those rights and are here to help you exercise them.

Your Data Rights

At 3ok, you have complete control over your personal data.

Right of Access

You can request to view any information we hold about you at any time.

Right to Rectification

Contact the support team to correct any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes.

Right to Data Portability

You can request a copy of your data to download at any time.

Right to Opt Out of Marketing

Unsubscribe at any time to stop receiving promotional messages.

9 Children's Privacy

3ok Strictly for users aged 18 and above. We never knowingly collect information from minors. Age is verified during registration and confirmed through identity documents during the KYC process.

If a minor has accidentally created an account and this comes to our attention, the account will be closed immediately and all collected data will be permanently deleted.

If you believe a minor has opened an account using your identity or their own, please notify our support team immediately. We will act promptly.
10 Policy Updates

3ok This Privacy Policy may be updated from time to time due to service changes, legal requirements, or technological improvements.

For significant changes 3ok A notice will be posted on the website and sent to your registered email. Continuing to use the platform after the updated policy is published will be taken as your acceptance of the new terms.

The date of the latest update is shown at the top of this page. It is your responsibility to visit this page regularly and stay up to date with the current policy.

For any questions or concerns about our Privacy Policy, please reach out to our support team. We're always here to help.
Why trust 3ok?

Our security and privacy measures keep your data protected at all times.

End-to-end encryption

All your data is protected with 256-bit SSL encryption — security at every layer, from transmission to storage.

KYC verification process

Secure identity verification ensures every account is legitimate, protecting your account from unauthorized access.

No data sales

3ok never sells your data to third parties. Your information stays entirely within our systems.

Secure Server Infrastructure

Stored in internationally certified data centers, with regular security audits and backups.

24/7 Privacy Support

Our support team is available around the clock to assist you with any data security concerns.

Full Control in Your Hands

You can always view, correct, or delete your data. The choice is yours.

FAQs

Answers to the most frequently asked questions about our Privacy Policy.

No, never. 3ok does not sell your personal information to any third party. Limited data may only be shared for payment processing or legal obligations, and strictly under contractual confidentiality.

Yes, in certain circumstances you can request deletion of your data. However, some information must be retained for a specified period due to legal obligations. Please contact our support team and we will do our best to assist you.

No. Your password is stored as an encrypted hash that no staff member can view. No 3ok representative will ever ask for your password or OTP.

Disabling essential cookies may cause certain login and security features to stop working. However, turning off analytics and marketing cookies will not affect your access to the platform's core features.

For significant changes, 3ok will post a notice on the website and notify you at your registered email. Please keep your account email up to date and check this page regularly.

Play Safe, Win with Confidence

Your data is fully protected at 3ok. Create an account today and join Bangladesh's most secure gaming platform.

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